We currently deliver within the EU and to Switzerland. Unfortunately we can't ship to your region yet.
ASUS Spare parts A service by IPC-Computer
€0.00

Find a part

How to find the right spare part for your device.

How do I find the right spare part?

The fastest route is the part number. Type it into the search field in the header - it is unambiguous and takes you straight to the matching article. Alternatively, search for your notebook's model number and pick the part from the results.

Where do I find the part number?

The part number is usually printed on the part itself - on a battery's label, on the back of a display panel, on the frame of a keyboard assembly. The device's model number is on the type plate on the underside of the notebook.

I cannot find the part number - what now?

Write to us through the contact form. The device's model number and serial number plus a photo of the faulty part are what help us most.

The part I need is not listed.

Ask us through the contact form - not every part we can supply is visible in the shop at all times.

Compatibility

Whether a part fits your device is decided by the part number, not the model name.

Will the part definitely fit my device?

The part number decides, not the model number: the same notebook type was built with different displays, batteries or keyboard layouts depending on configuration and production run. Compare the number on the removed part with the number on the article. If in doubt, ask us before ordering.

Are these original parts?

Yes, without exception. Every part in this shop is an original ASUS part and carries an ASUS part number. We do not stock replicas - not even as a cheaper alternative.

Installation

What to keep in mind when installing a spare part yourself.

Can I fit the part myself?

Many parts - battery, memory, SSD, fan - can be replaced yourself with a little care. Disconnect the device from mains power first, unplug the battery, work with ESD protection and follow the device manufacturer's instructions. If you are unsure, have a repair shop do the work.

A part arrived faulty - what should I do?

Report it through the contact form. The rest of the process is described on the "Legal guarantee & claims" page.

Ordering

Shipping, payment, returns and legal guarantee at a glance.

How long does shipping take and what does it cost?

Shipping costs and delivery times are listed on the "Shipping information" page. They are also shown in the cart before you place the order.

Do you deliver to my country?

We deliver to all 27 member states of the European Union and to Switzerland. We do not deliver to the United Kingdom or to other non-EU countries. The details are on the "Shipping information" page.

Which payment methods are available?

The accepted payment methods are listed on the "Payment" page and shown during checkout.

Can I order as a repair business or a company?

Yes. Enter your company name during checkout and, for deliveries to another EU country, your VAT identification number. No separate business account is needed: the same prices and payment methods apply as for everyone else.

Do I get an invoice?

Yes. We send the invoice as a PDF by email to the address you gave when ordering. No paper invoice is enclosed with the shipment.

How do I track my shipment?

As soon as your order has left the warehouse you receive a shipping confirmation by email containing the tracking number. Depending on destination and weight we ship with DHL, DPD or UPS; shipments to Switzerland are handled through Exporto. Tracking itself runs on the carrier's own website.

I would like to return a part.

The right of withdrawal and the return process are described on the "Returns" page.

How long is the warranty on a spare part?

The statutory legal guarantee rights apply. The exact process – how to report a defect and what happens next – is described on the "Legal guarantee & claims" page.

Repair videos

This website uses cookies to ensure the best experience possible. More information...